Hiring Customer Service: Chat Representative (Remote)

Now Hiring: Remote Customer Service Specialist – $50,000/Year

We are looking for a dedicated Remote Customer Service Specialist to manage customer inquiries via chat and email. This role ensures seamless communication and top-tier support for our customers.

Position Overview:

As a Customer Service Specialist, you will be responsible for handling incoming questions via a live chat app installed on the bottom right corner of our website. You will also manage email inquiries, ensuring all customer concerns are addressed efficiently and professionally. This is a work-from-home position with a dedicated focus on one account.

Key Responsibilities:

  • Monitor and respond to live chat inquiries from customers.
  • Answer customer service emails promptly and professionally.
  • Maintain detailed records of customer interactions.
  • Provide accurate information about our products and services.
  • Work closely with the team to improve response efficiency.

Qualifications:

  • Strong written communication skills.
  • Ability to multitask and manage chat and email inquiries simultaneously.
  • Prior customer service experience preferred but not required.
  • Tech-savvy with a stable internet connection and quiet workspace.
  • A commitment to customer satisfaction.

Perks & Benefits:

  • $50,000 per year salary.
  • Fully remote, work from home.
  • Dedicated role focusing on a single account.
  • Growth opportunities within the company.

If you’re ready to provide outstanding customer support, apply today!